Image copyright Southern Image caption Southern Rail tweeted pictures of flooded tracks and advised people against travelling Heavy downpours across England are causing major disruption for road and rail users. Rail operator Southern has advised people to avoid travelling, delay journeys or use alternative routes. It tweeted “train services running across the whole network will…

Image copyright Getty Images Public trust in nearly all rail operators has decreased, linked to passenger dissatisfaction over punctuality and reliability. The only rail firm that saw trust improve was Southern. However, it remains the lowest-ranked operator, analysis from Transport Focus suggests. Southern-owner Govia Thameslink said its services were improving. Transport Focus, an independent watchdog,…

Image copyright Getty Images Image caption Boosted services to London Euston have been promised by a rail operator Two railways covering the West Midlands are introducing new timetables on Sunday in an overhaul of services. West Midlands Trains, which operates both West Midlands Railway and London Northwestern Railway, is reminding passengers to check journey details…

Image copyright PA Image caption Greater Anglia no longer offers free drinks and snacks to first class customers at weekends A rail company has stopped providing free drinks and snacks to first class customers at weekends because the offer was “being abused”. Greater Anglia said it was “no longer commercially viable”. It said the deal…

Image copyright PA Rail passengers seeking compensation for delayed journeys are required to submit up to 24 pieces of information to make a claim. Consumer group Which? is calling for the system to be simplified after it found companies were asking for between 10 and 24 separate details. Greater Anglia, London Northwestern, ScotRail, Transport for…

Image copyright Getty Images An independent body should oversee the rail network, according to Britain’s railway companies. In submissions made to a government-appointed review into rail, the firms also said long-distance routes should be serviced by more than one company. The Rail Delivery Group (RDG) added that control of commuter routes could be handed over…

Image copyright RMT Image caption The union is still fighting over guards three years on A protest has been held in London to mark three years since the start of the RMT’s dispute with Southern rail over the role of guards on trains. Union members protested outside Keolis, which owns part of Southern’s parent firm…