Image copyright PA Rail passengers seeking compensation for delayed journeys are required to submit up to 24 pieces of information to make a claim. Consumer group Which? is calling for the system to be simplified after it found companies were asking for between 10 and 24 separate details. Greater Anglia, London Northwestern, ScotRail, Transport for…

Image copyright Getty Images More rail passengers are getting the option to use paperless tickets, the Rail Delivery Group (RDG) has said. Major stations are having the infrastructure for smart ticketing installed, with nine in 10 journeys “soon” available in this format, RDG, which represents rail firms, said. Smart tickets can be bought online and…